{"id":480,"date":"2019-08-05T13:45:14","date_gmt":"2019-08-05T20:45:14","guid":{"rendered":"https:\/\/www.smarttransactionsystems.com\/?page_id=480"},"modified":"2019-08-07T10:32:57","modified_gmt":"2019-08-07T17:32:57","slug":"micros-support","status":"publish","type":"page","link":"https:\/\/www.smarttransactionsystems.com\/micros-support\/","title":{"rendered":"Micros Support"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1564524827957{padding-top: 100px !important;padding-right: 25% !important;padding-bottom: 0px !important;padding-left: 25% !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_column_text]<\/p>\n<h2>Everything you need to add gift or loyalty capabilities to your Micros POS.<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: left;\">If you are a salesperson or a merchant and you are interested in learning more about what is involved in enabling gift and\/or loyalty cards on a Micros system, please read the\u00a0<a href=\"http:\/\/smarttransactions.net\/Micros\/Sales_Guide_to_STS_gift_loyalty_on_Micros.pdf\">Micros Guidelines\u00a0information\u00a0sheet<\/a>.<\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text]<\/p>\n<h3 style=\"text-align: left;\">e7 System Setup<\/h3>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: left;\">If you are a Micros technician setting up gift and\/or loyalty on an e7 system, you need these files:<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;]<div class='q_list circle'><\/p>\n<ul>\n<li><a href=\"http:\/\/smarttransactions.net\/microsdocs\/e7_STS_Gift_Loyalty_Setup_Guide.pdf\">e7 STS Gift Loyalty Setup Guide<\/a><\/li>\n<li><a href=\"http:\/\/smarttransactions.net\/microsdocs\/HostAdapterSetup.exe\">STS Host Adapter Installer<\/a><\/li>\n<li><a href=\"http:\/\/smarttransactions.net\/microsdocs\/MicrosTroubleshootingAndErrorMessageGuide.pdf\">Micros Troubleshooting &amp; Error Message Guide<\/a><\/li>\n<\/ul>\n<p><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: left;\">RES-3700 Setup<\/h3>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: left;\">If you are a Micros technician setting up gift and\/or loyalty on an RES-3700 system, you need these files:<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;]<div class='q_list circle'><\/p>\n<ul>\n<li><a href=\"http:\/\/smarttransactions.net\/microsdocs\/3700_STS_Gift_Loyalty_Setup_Guide.pdf\">3700\u00a0STS Gift Loyalty Setup Guide<\/a><\/li>\n<li><a href=\"http:\/\/smarttransactions.net\/microsdocs\/HostAdapterSetup.exe\">STS Host Adapter Installer<\/a><\/li>\n<li><a href=\"http:\/\/smarttransactions.net\/microsdocs\/MicrosTroubleshootingAndErrorMessageGuide.pdf\">Micros Troubleshooting &amp; Error Message Guide<\/a><\/li>\n<\/ul>\n<p><\/div>[vc_empty_space height=&#8221;20px&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: left;\">Updating STS Host Adapter<\/h3>\n<p>[\/vc_column_text][vc_separator type=&#8221;transparent&#8221;][vc_column_text]<\/p>\n<p>If you need to upgrade your STS Host Adapter software from a previously installed version, use the following procedure:<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;10px&#8221;]<div class=ordered><\/p>\n<ol>\n<li>Note all of the settings from the current host adapter in case you need to re-enter them.<\/li>\n<li>Use Windows to uninstall the current copy of STS Translator (aka Load Balancer)<\/li>\n<li>Make sure that the shortcut to the old copy of the Host Adapter has been removed from the Startup folder:\n<ol>\n<li>Right-click on the Windows Start button and click Explore All Users.<\/li>\n<li>Open the Programs folder.<\/li>\n<li>Open the Startup folder.<\/li>\n<li>Delete the shortcut to the old copy of the Host Adapter.<\/li>\n<\/ol>\n<\/li>\n<li>Download and install the new STS Host Adapter file (<a href=\"http:\/\/smarttransactions.net\/microsdocs\/HostAdapterSetup.exe\">download<\/a>).<\/li>\n<\/ol>\n<p><\/div>[vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column]<div class=\"call_to_action simple\" style=\"background-color: #2b2c2e;padding-top: 40px;padding-bottom: 40px;\"><div class=\"container_inner\"><div class=\"text_wrapper column1\"><div class=\"call_to_action_text  font_size_inherit font_weight_inherit letter_spacing_inherit\" style=\"font-size:16px;font-weight: 600;letter-spacing: -1px;\">\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\">Contact us today to get started creating your perfect solution.<\/span><\/p>\n<\/div><a itemprop=\"url\" href=\"#\" class=\"qbutton white medium\" target=\"_self\" style=\"color: #ffffff;background-color: #dd3333;\"data-hover-background-color=#1e73be data-hover-color=#ffffff>Get Started<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; css=&#8221;.vc_custom_1564524827957{padding-top: 100px !important;padding-right: 25% !important;padding-bottom: 0px !important;padding-left: 25% !important;}&#8221; z_index=&#8221;&#8221;][vc_column][vc_column_text] Everything you need to add gift or loyalty capabilities to your Micros POS. [\/vc_column_text][vc_separator type=&#8221;transparent&#8221;][vc_column_text] If you are a salesperson or a merchant and you are interested&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-480","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.smarttransactionsystems.com\/wp-json\/wp\/v2\/pages\/480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smarttransactionsystems.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smarttransactionsystems.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smarttransactionsystems.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smarttransactionsystems.com\/wp-json\/wp\/v2\/comments?post=480"}],"version-history":[{"count":4,"href":"https:\/\/www.smarttransactionsystems.com\/wp-json\/wp\/v2\/pages\/480\/revisions"}],"predecessor-version":[{"id":572,"href":"https:\/\/www.smarttransactionsystems.com\/wp-json\/wp\/v2\/pages\/480\/revisions\/572"}],"wp:attachment":[{"href":"https:\/\/www.smarttransactionsystems.com\/wp-json\/wp\/v2\/media?parent=480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}